May 22 2018
Watch the video or read the instructions below on how to manually update the New RvealTV app if you experience regular issues when browsing and streaming on the Rveal TV Box. Some of these issues may be constant buffering, broken stream links, error messages and overall slower performance. Similar to updating an app on your smart phone, this process only takes a few minutes to complete. We recommend doing it routinely to ensure a better streaming experience on RvealTV as bugs/glitches are fixed and enhancements are made on a frequent basis. Our team monitors the platform daily and only release mandatory updates when it's necessary for major maintenance and quality improvements.
STEP BY STEP
- Go to the Home Screen and click on the Apps, the icon directly above the Settings on the bottom right.
- Scroll down the list of apps, select Kodi, select Storage, and select "Clear Data". Press "OK" on the message that appears to confirm and wait a moment for the data to clear. Repeat this process for New RvealTV in the next step.
- Return to the list of apps, scroll further down to select RvealTV, and "Clear Data". Press "OK" on the message that appears to confirm and wait a moment for the data to clear. Go back to the Home Screen and select RvealTV to download the update.
- When it finishes downloading, click "Apply Update" to install. It will take a few minutes to complete. Note: Once you reach the RvealTV interface, please wait about a minute to allow the update to complete installing the shortcuts before navigating.
For additional help and instructions, please contact our customer care team here.